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Response to Request for Service on Expired Warranty

Disclaimer: Be aware that some of these sample letters have legal, financial, or other implications. If you are not sure about the use of any letter, consult with an appropriate professional first.

Response to Request for Service on Expired Warranty


Dear

We are sorry to hear about the problem you have had with
your (name of product) We would like to be able
to make the necessary adjustments at no charge to you,
but, unfortunately, the warranty is expired.

The proof of purchase you mailed to us indicates that the
product was purchased on (date) Since our warrnaty
is good for a period of one year from the date of purchase,
it expired three months ago.

If you would like us to repair the (product) for
you, there will be a charge of (amount for repairs)
We will guarantee the work we do for a period of (time)

Please check the appropriate box on the enclosed instruction
card and return it to us as soon as possible.


   


 

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