View the list of Sample Business Letters

Apology to Customer for Accounting Error

Disclaimer: Be aware that some of these sample letters have legal, financial, or other implications. If you are not sure about the use of any letter, consult with an appropriate professional first.

Apology to Customer for Accounting Error


Dear

Thank you for your recent correspondence regarding your
account number ____________. We were able to track down
the error and have credited your account accordingly. A
report to this effect has also been sent to our credit
reporting company.

As of this date, your account balance is $_____________.

You are a valued customer and we apologize for any
inconvenience this mix-up may have caused. If we may be
of further assistance please contact this office at your
convenience.


   


 

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